Privacy Policy
Last updated: 2 September 2026
Know Your Next respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used and protected when you visit this website or contact us.
Who We Are
Know Your Next is an independent business operated by Louise Lawrence, trading as Know Your Next.
For the purposes of UK data protection law, Louise Lawrence is the data controller responsible for the personal information collected through this website.
Contact: KnowYourNext@outlook.com
Business address: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE
Information We Collect
We may collect personal information that you choose to provide to us, including your:
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name;
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email address;
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contact details;
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information included within messages or enquiries you send us; and
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marketing preferences where applicable.
We may also receive limited technical information when you use the website, such as information about your device, browser and use of the website. This may be collected through cookies and similar technologies.
How We Use Your Information
We may use your personal information to:
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respond to enquiries and communicate with you;
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provide information about our products, resources or services;
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manage our relationship with customers and website visitors;
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operate and improve our website and services;
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send marketing communications where you have chosen to receive them; and
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comply with legal, accounting or regulatory requirements.
We will only use your personal information where we have a lawful basis for doing so, including where you have given consent, where it is necessary to fulfil a contract or take steps at your request, where we have a legitimate business interest, or where we have a legal obligation.
Email Marketing
If you choose to join our mailing list in the future, we may use your details to send you news, updates, resources, product launches and other relevant communications from Know Your Next.
You can unsubscribe from marketing communications at any time using the unsubscribe link included within our emails or by contacting us directly.
We will not add you to a marketing mailing list simply because you have submitted a general enquiry.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our business, such as website hosting, email, analytics, payment, accounting or marketing service providers.
These providers may only process personal information where necessary to provide their services to us and are expected to handle it appropriately.
Our website is currently hosted using Wix, which may process certain information on our behalf when you use the website.
Cookies
This website may use cookies and similar technologies to help it function correctly, understand how visitors use the site and improve the visitor experience.
Where required, you will be given the opportunity to manage your cookie preferences.
Further information can be provided through our Cookie Policy or cookie settings.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting and reporting requirements.
How We Keep Your Information Secure
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no online system can guarantee complete security.
Your Rights
Under UK data protection law, depending on the circumstances, you may have rights relating to your personal information, including the right to:
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request access to the information we hold about you;
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request correction of inaccurate information;
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request deletion of your information;
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object to or restrict certain processing;
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withdraw consent where processing is based on consent; and
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request transfer of certain information.
To exercise any of these rights, please contact us using the details above.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms, retailers or other services.
We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies when visiting them.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.
The latest version will always be published on this page with the date it was last updated.